Absence

n Japan's delivery industry, when a delivery person attempts to deliver a package and the recipient is not present, a non-delivery notice is left at the destination. This notice includes details such as the date and time the package was attempted to be delivered, the name of the delivery company, the package's tracking number, and instructions for requesting redelivery.

If the recipient is absent, there are several ways to request redelivery. Common methods include calling the phone number listed on the non-delivery notice or making a request online. Recently, it has become convenient to arrange redelivery using smartphone apps.

During redelivery, the recipient can specify the date and time, allowing them to receive the package at their convenience. Some delivery companies also offer services to specify delivery times more precisely.

Thanks to this system, recipients who are not present at the first delivery attempt can easily receive their packages at a convenient time. The Japanese delivery industry highly values this customer service, adopting a delivery system that prioritizes convenience and efficiency.